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Mobile Protection

Mobile devices, such as smartphones, are not immune from being utilized as a method of compromising a victim’s identity or gaining access to banking information. There is a wealth of information stored on a smartphone and there are steps which can be taken to protect that data and mitigate risk associated with a potential loss.

• Consult your provider for various anti-virus, remote-wipe, and encryption applications.
• Enable and utilize the lock feature on your device and create an easy to remember but hard to guess password.
• As with conducting online banking or shopping from a personal computer, ensure that you are typing the address of website directly.
• If you receive a suspicious text message requesting an urgent account update or to verify personal information. Please contact the requesting institution directly, do not follow a provided link or contact numbers provided. This is also known as ‘smishing’.
• If you lose your phone contact your provider immediately.
• If the phone was used to access email or was used to access online vendors or financial institutions; please change your passwords on each account and contact your institution to inquire about any charges or transfers which may have occurred after the loss.

Most Recent Alerts

Debit and Credit Card Monitoring

Transactions are monitored 24 hours a day, seven days a week. Fraud analysts will call cardholders if they detect suspicious activity. An automated call will be placed to you using the latest information we have on file for you. You will be asked to call
1-800-830-1925
to verify the status of the transaction(s) in question.

Increased FDIC Coverage $250,000 per depositor