this is how money moves®

Zelle LogoZelle

Zelle® is a fast, safe and easy way to send and receive money with friends and family who have a U.S.-based checking or savings account – typically in minutes[1] when both users are already enrolled. With just an email address or U.S. mobile number, you can send money to people you know and trust, regardless of where they bank.[2]

A group of friends using Zelle to transfer cash.

Send Money the Way It Was Meant to be Sent

Icon of a flying dollar bill.

Fast

Send money directly from your bank account to theirs – typically in minutes.[1]
Icon of a shield with a lock symbol on it.

Safe

Send or receive money right from your WSFS Bank app.
Icon of a pointing finger, representing a touch gesture.

Easy

Send money with just a few taps[3] using an email address or U.S. mobile phone number.

Three Options to Use Zelle

The Zelle app home screen, showing options to send and receive money.

Send

Select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional memo, review, then hit “Send.”

Request

Send your friend a request and a way to pay you back directly with Zelle. Just enter their U.S. mobile number or email address, the amount they owe you, and hit send (if your friend isn’t enrolled yet, you can only send a request using their email address). When your friend responds, the money will appear in your WSFS Bank account.

Split

Zelle makes it easy to quickly split the cost of the bill with a built-in calculator. Just tap the ‘split’ button, select the people in your group and enter the total amount you want to split. Zelle sends a request to everyone for their share (if your friend isn’t enrolled yet, you can only send a request using their email address).

Here is How Zelle Works

Getting Started with Zelle

Before you can use Zelle, you will need:

A WSFS Checking Account

You can use your existing WSFS checking account. If you do not have one, choose a checking account and open one today.

WSFS Online Banking & Mobile Banking

You will need a WSFS Online Banking ID and the Mobile App downloaded. If you are not currently enrolled, enroll now.

Enroll in Zelle in the WSFS Mobile App

Simply tap the green plus menu (+) and choose Zelle. Then, enroll with your U.S. mobile number or email address and the account to send and receive money to get started.

FAQs

What is Zelle?

Zelle is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes.[1] With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.[2]

Who can I send money to with Zelle?

You can send money to friends, family and others you trust.[2] Since money is sent directly from your bank account to another person’s bank account within minutes,[1] it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number.

How do I use Zelle?

You can send, request or receive money with Zelle. To get started, log into WSFS Bank’s mobile app and select “Send Money with Zelle.” Enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, accept terms and conditions, and you’re ready to start sending and receiving with Zelle.

To send money using Zelle, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile phone number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.[1]

To request money using Zelle, choose “Request,” select the individual(s) from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request”.[3]

To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.

Someone sent me money with Zelle, how do I receive it?

If you have already enrolled with Zelle, you do not need to take any further action. The money will move directly into your bank account, typically within minutes.[1]
If you have not yet enrolled with Zelle, follow these steps:

  1. Click on the link provided in the payment notification you received via email or text message.

  2. Select WSFS Bank.

  3. Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle using that email address or U.S. mobile number to ensure you receive your money.

What types of payments can I make with Zelle?

Zelle is a great way to send money to family, friends, and people you are familiar with such as your personal trainer, babysitter or neighbor.[3]

Since money is sent directly from your bank account to another person’s bank account within minutes,[1] Zelle should only be used to send money to friends, family and others you trust.

Neither Zelle nor WSFS Bank offer a protection program for any authorized payments made with Zelle – for example, if you do not receive the item you paid for or the item is not as described or as you expected.