Guard UP! Scammers are hoping to catch you off guard by posing as WSFS Associates on the phone, using fake callers IDs – and even personal details – to gain your trust. Keep your guard UP! If you get an unsolicited call, NEVER share your account passwords or verification codes. Trust your instincts: hang up and call us at 888.973.7226

Guard UP! Scammers are hoping to catch you off guard by posing as WSFS Associates on the phone, using fake callers IDs – and even personal details – to gain your trust. Keep your guard UP! If you get an unsolicited call, NEVER share your account passwords or verification codes. Trust your instincts: hang up and call us at 888.973.7226

See all FAQs

Can I establish preferences through my online banking or mobile app?

2Way Fraud Alerts are not configurable through online or mobile banking as they are generated from our fraud systems. Alerts are typically generated in the order below:

  1. Text
  2. Voice Call
  3. Email

Alerts generated overnight result in an email only until calling and texting hours are available. Text will be sent from 7:00 am to 10:00 pm. Calls will be made from 8:00 am to 9:00 pm.