Fraudulent calling attempts are on the rise. Scammers are posing as WSFS Associates – using fake caller IDs and personal details to gain your trust. NEVER share your account passwords or verification codes on unsolicited calls. Verify the call by hanging up and notifying us directly at 888.973.7226 7am-7pm ET (M-F) and 9am-3pm ET (on weekends).

See all FAQs

I have a charge on my account I want to dispute. Who do I contact?

The fastest way is to dispute online (log into WSFS online banking, select Manage My Card from the drop-down next to your credit card, click on the transaction, click on Dispute This Charge).  Or you can call 888.973.7226 and we’ll go through the account charges with you. We may need to transfer you to our partner if a fraud case needs to be opened.