Fraudulent calling attempts are on the rise. Scammers are posing as WSFS Associates – using fake caller IDs and personal details to gain your trust. NEVER share your account passwords or verification codes on unsolicited calls. Verify the call by hanging up and notifying us directly at 888.973.7226 7am-7pm ET (M-F) and 9am-3pm ET (on weekends).

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It seems my card was flagged for some kind of “fraud rule” and now isn’t working. How can I get that removed?

Call 888.973.7226 first.  We’ll walk through your recent charges to ensure no fraud has taken place.  If there has been no fraud, we’ll contact our partner FIS and have the block removed.  If there have been fraudulent charges, we’ll close your card down and issue you another.  We’ll then need to transfer you to our partner FIS to open up a fraud case.  Any disputed balances will be removed from the calculation for payment or interest due.