Fraudulent calling attempts are on the rise. Scammers are posing as WSFS Associates – using fake caller IDs and personal details to gain your trust. NEVER share your account passwords or verification codes on unsolicited calls. Verify the call by hanging up and notifying us directly at 888.973.7226 7am‑7pm ET (M‑F) and 9am‑3pm ET (on weekends).

Fraudulent calling attempts are on the rise. Scammers are posing as WSFS Associates – using fake caller IDs and personal details to gain your trust. NEVER share your account passwords or verification codes on unsolicited calls. Verify the call by hanging up and notifying us directly at 888.973.7226 7am‑7pm ET (M‑F) and 9am‑3pm ET (on weekends).

See all FAQs

One of my users say there are locked out, how do I unlock them?

  1. Under Administration on the black tool bar, choose Company Administration
  2. Scroll down to Manage Existing Users. Find the user that is locked out.
  3. Click on System Access next to the Status.
  4. On the following page, change the password and press Continue.