Guard UP! Scammers are hoping to catch you off guard by posing as WSFS Associates on the phone, using fake callers IDs – and even personal details – to gain your trust. Keep your guard UP! If you get an unsolicited call, NEVER share your account passwords or verification codes. Trust your instincts: hang up and call us at 888.973.7226

Guard UP! Scammers are hoping to catch you off guard by posing as WSFS Associates on the phone, using fake callers IDs – and even personal details – to gain your trust. Keep your guard UP! If you get an unsolicited call, NEVER share your account passwords or verification codes. Trust your instincts: hang up and call us at 888.973.7226

See all FAQs

One of my users say there are locked out, how do I unlock them?

  1. Under Administration on the black tool bar, choose Company Administration
  2. Scroll down to Manage Existing Users. Find the user that is locked out.
  3. Click on System Access next to the Status.
  4. On the following page, change the password and press Continue.