Fraudulent calling attempts are on the rise. Scammers are posing as WSFS Associates – using fake caller IDs and personal details to gain your trust. NEVER share your account passwords or verification codes on unsolicited calls. Verify the call by hanging up and notifying us directly at 888.973.7226 7am-7pm ET (M-F) and 9am-3pm ET (on weekends).

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Can I establish preferences through my online banking or mobile app?

2Way Fraud Alerts are not configurable through online or mobile banking as they are generated from our fraud systems. Alerts are typically generated in the order below:

  1. Text
  2. Voice Call
  3. Email

Alerts generated overnight result in an email only until calling and texting hours are available. Text will be sent from 7:00 am to 10:00 pm. Calls will be made from 8:00 am to 9:00 pm.