Can I establish preferences through my online banking or mobile app?

2Way Fraud Alerts are not configurable through online or mobile banking as they are generated from our fraud systems. Alerts are typically generated in the order below:

  1. Text
  2. Voice Call
  3. Email

Alerts generated overnight result in an email only until calling and texting hours are available. Text will be sent from 7:00 am to 10:00 pm. Calls will be made from 8:00 am to 9:00 pm.