What if I get an error message when I try to enroll an email address or U.S. mobile number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our customer support team and ask them to move your email address or U.S. mobile phone number to WSFS so you can use it for Zelle.

Once customer support moves your email address or U.S. mobile phone number, it will be connected to your WSFS account so you can start sending and receiving money with Zelle through the WSFS mobile banking app. Please call WSFS customer support toll-free at 888.973.7226 for help.