Q. When can I start banking at WSFS branches and ATMs?
A. You now have access to a combined network of over 90 banking offices and 600 ATMs. Find a Branch or ATM
Q. What if I have a question that hasn’t been covered?
A. WSFS representatives can be reached at 1.844.WESTAND during the following times:
Monday - Friday: 7:00 a.m. – 7:00 p.m.
Saturday and Sunday: 9:00 a.m. – 3:00 p.m.
Q. How did you determine which WSFS account my account would be transferred to?
A. We automatically selected the WSFS accounts closest to your BMT accounts. We provided you all the details about your new accounts in the Welcome Package we sent starting February 17. Our Associates are ready to work with you to make any account adjustments to suit your preferences. We are waiving the minimum balance requirements through September 30, 2022 to give you plenty of time to make sure you are in the right accounts for you.
Q. Will I be able to keep my current account numbers?
A. In most cases, your checking, savings, money market, and CD account numbers has remained the same, and you can continue to use your existing BMT checks. If an account number needs to change, you were notified directly.
Q. Are my existing direct deposit(s), automatic payments or withdrawals be impacted?
A. In most cases, no. Direct deposits, automatic payments or withdrawals will continue as established at BMT without interruption as long as your account number remained the same. In the rare case that your account number changed, you will need to make sure the originators have your new account and routing numbers for their records.
Q. Can I continue to use my BMT checks?
A. If your account number remained the same, you can continue to use your current supply of checks and do not need to order new ones. If your account number changed you received an initial supply of WSFS checks prior to conversion.
Q. How do I log in to WSFS Business Online Banking?
A. You can now access WSFS Business Online Banking by visiting wsfsbank.com and selecting “Login” then “Business Online Banking” or by clicking here.
Q. Will I have to re-establish my bill payees?
A. No. The payees were converted over for you.
Q. Did the timing of online bill payment change from BMT’s bill pay service?
A. The timing of when the funds will be taken out of your account to cover bill payments did change. The funds to cover bills paid via check is taken out five business days before payment is due. The funds to cover bills paid via ACH is taken out three business days before the payment is due.