Knowledge Center

WSFS Bank Text Notification Service

keeping-my-information-safe | Read Time: 6 minutes

By Kyle Babcock | Published: July 2022


WSFS Bank will occasionally communicate with Customers via our secure text notification service. This service allows us to share important information, special announcements, and other relevant content.

To provide you with a better experience, we have updated the number, referred to as a “short code”, that our text notifications are delivered from. The new, dedicated short code for WSFS Bank is 70169. By identifying the message with this five-digit short code, you can trust that the text notification is a legitimate message from WSFS.    

Remember, WSFS Bank will never ask you to provide personal information, such as usernames, passwords, PINs or social security numbers through this service.

Verifying a message from WSFS Bank

  • Confirm that a text message is from WSFS by referencing the 70169 ‘short code’. A short code is the phone number from which the message has been sent. 70169 is the only short code WSFS messages will use moving forward. Messages from other short codes are not from WSFS Bank.
  • The first text message Customers receive will read WSFS Bank: Tap to connect to our text notification service.
  • All subsequent text messages will read You have a message waiting from WSFS Bank. Tap here for details.
  • Text messages will always contain a link to a webpage, which when opened will have the WSFS Bank logo at the top.
  • WSFS will never ask Customers to share personal information such as usernames, passwords, PINs or SSN through this service.
  • If you think a text looks suspicious, please call 1.888.WSFSBANK.

Frequently Asked Questions

Q: How can I opt out of receiving WSFS Bank texts?

A: Simply reply “stop” to opt out of our text notifications.

Q: What kind of information will be sent via text notification?

A. WSFS Bank will send important information, special announcements, and other relevant content. We will never ask you to share personal information like usernames, passwords, PINs, or social security numbers.

Q. Can I reply to a text?

A. Our text notification service is a one-way communication channel that is not equipped to receive text replies from Customers. If you need to speak to a WSFS Associate about a message you received, please call 1.888.WSFSBANK from 7 a.m. – 7 p.m. Monday-Friday or 9 a.m. - 3 p.m. on Saturday and Sunday.

Q. What will the link look like?

A. Every text notification will contain a link to the Customer feed. The link in the message will begin with followed by a unique string of letters and numbers.

About the Author – Kyle Babcock
Kyle Babcock is Integrated Communications Strategist at WSFS Bank. He has more than eight years of experience in product and professional services marketing, communications and advertising.