Online Statement Agreement

Welcome to Wilmington Savings Fund Society, FSB (WSFS Bank) Online Banking & Bill Pay online statement delivery service (“Online Statements”). Please read this Agreement carefully and save a copy for your records.

In this Agreement, “we”, “us”, and “our” mean WSFS Bank. The words “you” and ‘your” mean the person(s) accessing Online Statements, which are an electronic form of the periodic paper statements available through our Online Banking & Bill Pay service.

At the end of this Agreement, we will ask you to accept periodic account statements in an electronic format rather than in a paper format. Before providing your consent, please read and consider the following information.


Your consent to receive Online Statements covers the periodic statements you are provided in connection with your account(s) with us. Your consent also covers disclosures that are required with your account statements, including, but not limited to, the error resolution notice required by the Electronic Funds Transfer Act, “change of terms” notices under the Truth in Savings Act, as well as marketing information on products and/or promotions that we may provide to you electronically.

By using Online Statements, you accept and agree to be bound by the general terms and conditions governing Online Statements, including, without limitation, all the terms and conditions in this Agreement. You agree to be bound by any and all laws, rules, regulations and official issuances applicable to Online Statements now existing or which may hereafter be enacted, issued or enforced, as well as such other terms and conditions governing the use of other facilities, benefits, or services that we may periodically make available to you in connection with Online Statements.

If you enroll in Online Statements, your initial periodic account statement, and all subsequent statements, will only be accessible through our Online Banking & Bill Pay service. There is no charge for Online Statements.

For joint accounts, consent to receiving Online Statements, disclosures, records or other information by any authorized party on the account will be effective for all account holders.

Receiving Online Statements

If you enroll in Online Statements, we will send you an email notice to your email address when your statement becomes available for viewing online. We will attempt to notify you in the event your email is returned to us as undeliverable. Your Online Statement will still be available online.

Your Responsibilities Upon Consent to Receiving Online Statements

You must promptly access and review your Online Statement and any accompanying items and notify us immediately of any error, unauthorized transaction, or any other irregularity. If you allow someone else to access your statement, you are still responsible to review the statement for any errors, unauthorized transactions, or any other irregularities. Any applicable time periods, noted in your account terms and conditions, within which it is indicated that you must notify us of any errors on your account statement(s), shall begin on the Online Statement email notification date regardless of when you access and/or review your Online Statement. If you do not immediately report to us any non-receipt of Online Statements or any error, irregularity, discrepancy, claims or unauthorized debits or items, you shall be deemed to have accepted all matters contained in the Online Statements to be true, accurate and correct in all respects.

Statement Availability

You will be able to review your current and previous year’s Online Statements.

Withdrawal of Consent

If you agree to receive Online Statements, you may subsequently withdraw your consent at any time. Select “Customer Service” then “Change Statement Delivery Method” within WSFS Online Banking & Bill Pay.

If you withdraw your consent we will send your paper statements, disclosures, records and other information to the mailing address we have on file. Withdrawal of your consent to receive Online Statements will be effective only after we have a reasonable period of time to process your request.


You agree that we shall not be liable if you are unable to gain access to WSFS Online Banking & Bill Pay from time to time. You understand that some or all of the Online Statement services and/or other online services may not be available at certain times due to maintenance and/or computer, communication, electrical or network failure or any other causes beyond our control.

You agree to protect the confidentiality of your User ID & Password, account and account number. You understand that a Password by itself or together with other account information, may allow unauthorized access to your account.

Disclaimer of Warranty and Limitation of Liability

We make no warranty of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, in connection with the Online Statements provided to you under the Agreement. We do not and cannot warrant that the Online Statement service will operate without error, or that the Online Statement service will be available at all times. Except as specifically provided in the Agreement, or otherwise required by law, you agree that WSFS Bank’s officers, directors, employees, agents or contractors are not liable for any indirect, incidental, special, or consequential damages under or by reason of any services or products provided under the Agreement or by reason of your use of the Online Statement service, including loss of profits, revenue, data or use by you or any third party, whether in an action in contract or tort or based on a warranty or any other legal theory.

Additional Terms and Conditions of your Online Statement Agreement

This Agreement is in addition to the terms and conditions governing your account provided to you at account opening. This Agreement is also in addition to our Online Banking Agreement and Disclosure. To the extent that this Agreement is inconsistent with any of the terms and conditions, disclosures and agreements provided to you at account opening, the terms and conditions of this Agreement shall supersede all other terms and conditions with respect to Online Statements. You should review those agreements for any applicable fees, for limitations on the number of transactions you can make, and for other restrictions that might impact your use of an account with Online Statements and Online Banking & Bill Pay.

How to Contact Us

Phone: 1.866.305.9038 for 24-hour support

Email: [email protected]

Acceptance of Online Statements

With your acceptance available on our Online Banking page, you agree to accept periodic deposit account statements in an electronic format. You also agree that you have the necessary equipment for accessing and viewing Online Statements and you agree to notify us if you change your email address or if you no longer want to receive Online Statements.

If you decide not to enroll in Online Statements, select the “Cancel” button. You can still enroll at a later time through WSFS Online Banking & Bill Pay service.