Please read this E-Sign Disclosure and Consent Agreement carefully and print or retain a copy for your records. We are providing this notice to you, as a user of one or more of our electronic banking, financial, or other products or services (any such electronic product or service being herein referred to as a “Service”), in order to obtain your agreement and consent to do Service business and exchange Service information with us electronically as we require or direct (including, if applicable, entering into any Service agreement or submitting any Service application electronically and using electronic signatures for the purpose of accepting terms, conditions, and Legal Disclosures) and in order to obtain your consent to receive electronic records of information and Legal Disclosures that we are required by applicable law or regulation to provide to you in writing (“Legal Disclosures”). We reserve the right to furnish to you, and the right to require you to furnish to us, writings or paper copies of information, communications, and/or Legal Disclosures relating to any Service, in lieu of and/or in addition to electronic records thereof, at any time in our discretion.
Scope of Consent. Subject to your right, if you are a consumer, to withdraw your consent and/or obtain paper copies of Legal Disclosures as provided below, in order to use the Service you must consent to receive in electronic form both (i) Legal Disclosures and (ii) any other Service information and communications that we elect to provide to you electronically (“Other Electronic Service Information”). You agree that electronic Legal Disclosures and Other Electronic Service Information will be sufficient as “writings” under applicable law or regulation. If you do not give your consent by clicking the “Accept” button below, you will not be permitted to use the Service. Your consent to receive Legal Disclosures electronically applies to all notices, agreements, Legal Disclosures, reports, documents, communications, and other records relating to your use of the Service which we are required by applicable law or regulation to provide or make available to you in writing (which may include, but not be limited to, any Service agreement, itself (or certain provisions thereof), notices of changes in terms, termination notices, the information that we provide to you as part of the applicable service (e.g., the electronic account statements) and any other Legal Disclosures that would ordinarily accompany such information if it were submitted to you in writing (e.g., notices about our privacy policies). Your consent to receive Other Electronic Service Information applies to any and all other Service information or communications that we elect to provide to you electronically in our discretion.
Hardware and Software Requirements
To receive the above information electronically, you will need all of the following:
- a computer or other device with the capability to access the Internet and view web pages
- a working individual email address on file with WSFS Bank
- one of the supported operating systems and browsers listed below:
1) Windows 7 with Microsoft Internet Explorer 11.0, Mozilla Firefox 50.0, or Google Chrome 55.0
2) Windows 8.1 with Microsoft Internet Explorer 11.0, Mozilla Firefox 50.0, or Google Chrome 55.0
3) Windows10 with Microsoft Internet Explorer 11.0 or Edge, Mozilla Firefox 50.0 or Google Chrome 55.0
4) Mac OS X 10.11 (El Capitan) with Apple Safari 9.0 or Mozilla Firefox 50.0
5) Mac OS X 10.12 (Sierra) with Apple Safari 10.0 or Mozilla Firefox 50.0
6) iPad with Apple Safari 8.0
7) iPad mini with Apple Safari 7.1
To retain the above information, you will need the following:
- a printer (for printed copies); or
- a working hard drive or other storage device (for electronic copies).
Availability of Paper Records
For deposit accounts on which you have elected to receive only electronic statements, paper copies of any statements or Legal Disclosures available to you electronically will not be distributed to you except under the following circumstances:
- if we are otherwise unable to provide Legal Disclosures to you electronically, or
- upon your request
If you wish to obtain a paper copy of any legal disclosure or statement you may log in to our website and print the disclosure or statement, or you may submit to us a separate request for each paper copy through one of the methods described below under “How to Contact Us.” Include in your communication to us your name, address, account number and the information you are requesting.
A separate charge may apply for each paper copy of a legal disclosure or statement provided to you for any of the above reasons. Please refer to your fee schedule for our current fees applicable to this service. These fees may change from time to time, and we will notify you of any such change.
Withdrawing Consent for Electronic Delivery
For all account types, you have the right to withdraw consent for electronic delivery at any time. If you withdraw consent, your account type will remain the same. However, you will be charged the applicable pricing, if any, for paper records.
Please refer to our current fee schedule for individual product pricing for non-electronic delivery of Legal Disclosures or statements. These fees may change from time to time, and we will notify you of any such change.
To withdraw consent, you must take the following steps:
- Notify us that you no longer desire to receive electronic statements or Legal Disclosures through one of the methods described below under “How to Contact Us.”
- Include in your communication to us your name, address, and account number.
Any withdrawal of consent for electronic Legal Disclosures will also apply to all electronic account statements that you currently receive from us, and all future statements and Legal Disclosures will be sent to you in paper format. Please refer to our current fee schedule for individual product pricing for nonelectronic delivery of Legal Disclosures. If you withdraw your consent for electronic Legal Disclosures, we will mail you paper copies of Legal Disclosures that we are required to make after the withdrawal of your consent; however, the withdrawal of your consent will not affect the legal validity or enforceability of prior electronic Legal Disclosures. To the fullest extent allowed by law, we reserve the right to charge a fee for paper copies of Legal Disclosures at our discretion. Our fees for paper copies may change from time to time, and you may obtain information about such fees by referring to your fee schedule for our current fees applicable this service or by contacting us through one of the methods described below under “How to Contact Us.” We also reserve the right to terminate your use of any Service in the event that you should withdraw your consent for electronic Legal Disclosures regarding such Service.
Your Email Address
You are responsible for all of the following:
- providing WSFS Bank with a working individual email address
- notifying WSFS Bank of your new working individual email address each time you change your email address by logging in to our website and updating your email address in your Profile.
- utilize one of the methods described below under “How to Contact Us.”
Any notification of change of email address you provide to us must be received by us at least seven (7) business days before scheduled delivery of the statements or Legal Disclosures. Include in your communication to us your name, address, account number and your new and old email addresses.
Please note that any change you make to your email address will only change your email address for purposes of electronic statements and Legal Disclosures. It may not change your email address for purpose of any other communications you might receive from us through our website or otherwise.
How to Contact Us
If you wish to contact us for one of the above purposes, you must use one of the following methods:
- secure BankMail within our Online Banking application on our website
- telephone at 888.973.7226
- In writing at: WSFS Bank, Attn: Customer Service, PO Box 1889, Wilmington, DE 19899
For more contact options, please visit our website and select the “Customer Service” link located at the top of the page.
NOTE: Please do not communicate with us via regular email because we cannot assure the security of information sent to us via such email, and it is possible that such information could be intercepted during transmission.
By clicking the “Accept” button, you (i) agree that this E-Sign Disclosure and Consent constitutes a part of any applicable Service agreement, (ii) agree that your use of electronic sounds, symbols, or processes provided by us to establish your acceptance of or agreement to Service terms, conditions, and/or Legal Disclosures (e.g., an electronic “I Accept” button) constitutes your electronic signature and signifies your intent to be bound, (iii) consent to receive an electronic record of Legal Disclosures and/or Other Electronic Service Information in lieu of a hard or paper copy or version thereof (provided, that if you are a consumer customer, your consent to receive electronic Legal Disclosures may be withdrawn as described above), (iv) acknowledge and demonstrate your ability to access electronically this notice, Legal Disclosures, and Other Electronic Service Information and your satisfaction of the software and hardware requirements described above, (v) confirm and represent that you, in fact, have accessed and are able to view, save and print any sample electronic Legal Disclosures or other sample electronic records or information made available to you in order to demonstrate the applicable Service or as part of the Service enrollment process, and (vi) acknowledge and agree that your acceptance of this E-Sign Consent and Disclosure inures to the benefit of WSFS Bank, its affiliates, agents, Associates, successors, and assigns. If you do not “accept” this agreement, you will not be permitted to use the applicable Service.