At WSFS Bank, we are committed to providing you with timely, up-to-date information about your accounts. Our personalized Customer feed, now called myWSFSfeed, allows us to quickly share important updates with you, delivered right to your mobile device.
Through myWSFSfeed, we will also occasionally send important alerts, account reminders, and financial security tips, like the latest tactics being used by fraudsters and the best ways to protect yourself.
Below is a summary of the types of text notifications you may receive from us.
myWSFSfeed – Short Code: 70169
WSFS Bank will occasionally communicate with Customers via our personalized Customer feed, myWSFSfeed. Customers will receive an SMS message from short code 70169 saying they have a new secure message from WSFS, which will include an embedded link starting with https://mywsfsfeed.wsfsbank.com. This service allows us to share important information, special announcements, and other relevant content.
We are sensitive to the increase in spam text messaging, so to confirm that myWSFSfeed messages are legitimate please keep the following in mind:
- Text messages from myWSFSfeed will always come from short code 70169 and will include an embedded link starting with https://mywsfsfeed.wsfsbank.com. A short code is the phone number from which the message has been sent. Text messages will always contain a link to a webpage, which when opened will have the WSFS Bank logo at the top.
- WSFS Bank will never ask you to provide personal information such as usernames, passwords, PINs or Social Security numbers via text.
- In addition to myWSFSfeed, you may still receive other text messages from WSFS, such as automatically-generated service alerts, fraud alerts, and alerts you are self-enrolled in (like bill pay or debit card alerts).
WSFS Card Fraud Alerts – Short Code: 86975
Sent when there is unusual activity on your account – such as a larger than usual purchase – these messages will require a response from you to ensure that your account has not been compromised. The text message will include WSFS Bank’s name, the last four digits of your account number, and information about the suspicious transaction which triggered the fraud alert. Additionally, it will provide you with options to confirm the activity as valid or as unrecognized. The short code for these SMS texts is: 86975.
Self-Enrolled Alerts – Short Code: 20736
These are messages you have ‘opted in’ to receive and can include:
- Account alerts such as account balance, transfer notification, low balance notification and more.
- ATM/debit card alerts such as transaction monitoring, pending refund, transaction declined and more.
- Bill payment alerts such as automatic payment notice, e-bill received, payee added or changed and more.
Automatically Generated Service Alerts – Short Code: 20736
These messages are generated to confirm that you took action to update something on your account, such as changing a password, adding a new bill pay payee, or updating your contact information.
- Text messages from WSFS Bank will never ask you to provide personal information such as usernames, passwords, PINs or social security numbers.
- Our text and alert notifications are one-way communications and are not equipped to receive text replies from Customers.
Saving these short codes in your phone contacts can help provide peace of mind that the messages are legitimate. If you are ever unsure about the authenticity of a WSFS text, please visit your nearest banking office or call 888.973.7226 from 7 am – 7 pm Monday-Friday or 9 am – 3 pm on Saturday and Sunday.
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