Fraudulent calling attempts are on the rise. Scammers are posing as WSFS Associates – using fake caller IDs and personal details to gain your trust. NEVER share your account passwords or verification codes on unsolicited calls. Verify the call by hanging up and notifying us directly at 888.973.7226 7am-7pm ET (M-F) and 9am-3pm ET (on weekends).

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My WSFS debit card was lost or stolen. How can I get a new one?

Before ordering a new card, you can freeze your lost/stolen WSFS debit card via the WSFS Bank mobile app. Once you log into the mobile banking app, click “more” then “card controls” and you will be able to disable your card for use. This will help prevent any additional transactions from being conducted on your lost/stolen card.

If you do not have the mobile banking app, or prefer to call, you can also report your card lost/stolen and any fraudulent activity by calling 888.973.7226 (select option #1 for English or #2 for Spanish) then select option #1.

To order a replacement debit card: Call 888.973.7226 (Monday – Friday 7am to 7pm and Saturday – Sunday 9am to 3pm) or visit the nearest banking office.

Note: Replacement debit cards can typically be issued on demand at one of our banking offices.