What happens if I lose my mobile device?
Account data and login credentials are not stored automatically on your mobile device. Therefore, someone cannot log in to your accounts just because they have access to your phone. Do not add your login credentials to the memo pad or voice record them on your mobile device as this information could then be obtained by others. Password protect your mobile device if possible. If your mobile device is lost or stolen, log in to online banking and deactivate your device. If you lose your phone, call your mobile provider to cancel service to the device.