Checking and Savings

We selected the WSFS account closest to your BMT account and that information was included in your Welcome Guide which was sent in mid-February. Our Associates are ready to work with you to make any account adjustments to suit your preferences. We are waiving the minimum balance requirements through September 30, 2022 to give you plenty of time to make sure you are in the right accounts for your needs.

Key things to know about your Checking Account:

Account Numbers: In most cases checking, savings, and money market account number(s) remained the same. In the instance that an account number needed to change, you were notified in the Welcome Guide that was sent in mid-February.
Fee Waiver Period: The minimum balance requirements, item counts, and inactive/dormant fees will be waived through September 30, 2022.
Statements: You received a final statement for all of your accounts after the final night of processing on March 18, 2022. You will receive your statement(s) on or about the same time you received it from BMT. If you are enrolled in online statements, you were automatically enrolled in online statements through WSFS Online Banking.
Checks: If your account number remained the same, you can continue to use your current supply of checks and do not need to order new ones. If your account number has changed, you received an initial supply of WSFS checks prior to conversion.
Direct Deposits and Automatic Payments/Withdrawals: If there is no change to your account number, direct deposits or automatic payments/withdrawals will continue without disruption. If the account number has changed, it is necessary for you to update your account information. Direct deposits or automatic payments or withdrawals posted on or after March 21, 2022 with old account information and the old bank routing number will be honored and processed by WSFS Bank for six (6) months; this does not apply to automatic transfers for loan payments as they will continue without disruption.
Overdraft Protection: Overdraft Protection transfers from a BMT deposit or line of credit account to a checking account will continue uninterrupted. If you have opted-in for BMT’s overdraft protection services allowing you to use your Visa® Debit Card for purchases or to make ATM withdrawals when you are low on funds (with any appropriate overdraft fees), no action is required; you will continue to enjoy “Courtesy Overdraft Service” at WSFS.

Integration Videos

Key Integration Dates

Welcome to WSFS! This video covers key dates related to the integration of BMT into WSFS Bank. Included in this video is important information on Online Banking.

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Debit / ATM Cards

This video tells you when to expect your WSFS debit/ATM card, how to activate it, and when you can begin using it.

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Logging in to Online Banking

If you were a BMT Online Banking user, you are automatically enrolled into WSFS Online Banking. Watch this video to find out how to log in.

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Enrolling In Online Banking

Watch this video to learn about enrolling in Online Banking at WSFS: it’s convenient, it’s safe and it’s available to you immediately.

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Using Bill Pay

This video explains WSFS Bill Pay and how it differs from BMT Bill Pay.

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Certificates of Deposit and IRAs

Account Numbers: Most certificate of deposit and IRA account number(s) remained the same. In the instance that an account number changed, you were notified in the Welcome Guide that was sent in mid-February. The current term, rate and maturity date has not changed.
Interest Payments: In some instances, starting March 21, 2022, interest may be compounded and credited earlier than when interest is currently being credited. In these cases, you were notified in the Welcome Guide sent in mid-February.

Consumer Loans, Mortgages and Lines of Credit

Unless otherwise notified, there is no change to the terms and conditions of any consumer loan, mortgage, or line of credit as a result of this conversion.
In some cases, loan account numbers needed to change. In these instances, you were notified in the Welcome Guide sent in mid-February. If your loan account number changed you will need to provide your new account number and the WSFS routing number (031100102) to originators of automatic payments or online bill payments through another institution.
If you have an active Cash Access Card for your BMT home equity line of credit, you received a WSFS Access Card for your use.
Any automatic deductions from a converted BMT checking account or other bank account for payments on your loan will continue without disruption.
Originators of automatic payments or online bill payments through another institution need to be notified of your new loan account and routing number.
You can mail payments to the address indicated on your WSFS loan statement. We encourage you to pay special attention to the payment address and due date on your statement as the address may change.

Debit Card

Debit cardholders received a new debit card with a new card number prior to conversion.
Your WSFS debit card PIN remained the same as your BMT debit card PIN.
If you are using card controls in BMT’s mobile app, you will need to reset these controls in the WSFS mobile app.

Online Banking, Mobile Banking and Bill Pay

You now have access to your accounts by visiting www.wsfsbank.com/login. You will need to log in to Online Banking prior to using the WSFS Bank Mobile Banking App.

Key things to know about Online and Mobile Banking:

User IDs: Unless notified, you will be able to use your current user ID; however, the user ID will need to be entered in all lower case.
Passwords: You will need to use a new initial password. You will be prompted to create your own password after you login for the first time. Keep a lookout for more information being provided the beginning of March.
Account History: January, February, and March account history has been converted over. However, there may be a delay in seeing account transaction detail and the running balance until March 25.
Account Nicknames and Alerts: If you personalized the way your account name appeared in online banking or set up alerts, you need to re-establish these.
Online Statements: If you are currently enrolled in Online Statements at BMT you were automatically enrolled in WSFS Online Statements. You are able to access approximately seven years of BMT statements.
External Transfers: External accounts have been converted over; however, any future or recurring transfers need to be reset post conversion.
Zelle®: You now have access to Zelle® -- a fast, safe and easy way to send money in minutes to friends, family and others you trust, right from the WSFS Mobile Banking App.
Card Controls: The WSFS Mobile App also provides the ability to set up Card Controls for your WSFS debit card. If you are currently using card controls in the BMT Mobile App you need to re-enroll your new WSFS debit card.
Transaction Details and Running Balances: For your first few days as a WSFS Customer, you may notice a delay in updating transactions online. However, your available balance will be shown correctly in Online Banking, and these updates will be functioning normally by Thursday, March 24. Thank you for your patience.
Mobile Deposits: You can now deposit checks until 7pm for same-day processing. Checks deposited on weekends, holidays, or after 7pm will be processed the next business day.
Quicken or Mint: You need to modify your settings to ensure that your connectivity transfers smoothly. Conversion instructions:
- Quicken – Click Here
- Mint – Click Here
WSFS Mobile Banking App: In order to use the WSFS Mobile Banking App, you must first successfully login to online banking. You should use the same username and password as you do with online banking. Download the app by visiting the Apple App Store or Google Play store (Android).

Key things to know about Bill Pay

Payees: Your bill payees were automatically converted over and available.
Recurring Payments: All recurring payments were converted over.
History: Six months of bill pay history was converted over; however, the history will not appear until March 25.
Payment Timing: The timing of when the funds will be taken out of your account to cover bill payments has changed. The funds to cover bills paid via check is taken out five business days before payment is due. The funds to cover bills paid via ACH is taken out three business days before the payment is due.

Telephone Banking

Access to BMT’s Telephone Banking service will end at 5pm on March 18, 2022. You will need your account number or debit card number to access WSFS Telephone Banking starting March 21, 2022 at 8am. If your account number has not changed, you can find it on your bank statement or at the bottom of your checks. Your PIN will be set up to be the last four digits of your Social Security number.

Credit Cards

If you have a current BMT credit card issued by Elan Financial Services, you can continue to use it as it will still be managed by Elan and has not moved to WSFS. You should continue to make payments as you currently do. Please contact the telephone number listed on the back of your cards for any questions. All BMT Customers are invited to learn about and apply for our WSFS Bank Cash Back Visa Card.

Frequently Asked Questions

Q. I received a text message from WSFS Bank, is this legitimate?

A. The WSFS Bank Network is an important part of our integration. This secure text notification service allows WSFS Bank to communicate directly with you to share information about your accounts.

For security purposes, please note:

Text messages from WSFS will always come from shortcode 73529 or 70169.
The message preview will always read WSFS Bank: Tap to connect to the WSFS Bank Network, our text notification service.
When you click on the message it will always take you to a webpage with the WSFS Bank and BMT logos at the top.

If you think a text looks suspicious, please call us at 1.888.WSFSBANK or visit your nearest WSFS banking office. Thank you for allowing us to serve you!

Q. When can I start banking at WSFS branches and ATMs?

A. You now have access to a combined network of over 90 banking offices and 600 ATMs. Find a Branch or ATM

Q. How do I activate my debit card?

A. You can activate your debit card by using your Personal Identification Number (PIN) at any ATM or by calling 1.877.260.2527.

Q. What if I have a question that hasn’t been covered?

A. WSFS representatives can be reached at 1.844.WESTAND during the following times:
Monday - Friday: 7:00 a.m. – 7:00 p.m.
Saturday and Sunday: 9:00 a.m. – 3:00 p.m.

Q. I have deposit accounts at BMT and WSFS. Does this affect my FDIC insurance?

A. The FDIC provides a six-month grace period, which begins on January 1, 2022 and ends on July 1, 2022. During this time, your accounts will be insured separately, and we will contact you to review options to maximize your coverage going forward. 

Q. How did you determine which WSFS account my account would be transferred to?

A. We selected the WSFS account closest to your BMT account and that information was included in your Welcome Guide which was sent in mid-February. Our Associates are ready to work with you to make any account adjustments to suit your preferences. We are waiving the minimum balance requirements through September 30, 2022 to give you plenty of time to make sure you are in the right accounts for you.

Q. Will I be able to keep my current account numbers?

A. In most cases, your checking, savings, money market, and CD account numbers have remained the same, and you can continue to use your existing BMT checks. If an account number needs to change, you were notified directly.

Q. Are my existing direct deposit(s), automatic payments or withdrawals be impacted?

A. In most cases, no. Direct deposits, automatic payments or withdrawals will continue as established at BMT without interruption as long as your account number remained the same. In the rare case that your account number changed, you will need to make sure the originators have your new account and routing numbers for their records.

Q. Can I continue to use my BMT checks?

A. If your account number remained the same, you can continue to use your current supply of checks and do not need to order new ones. If your account number changed you received an initial supply of WSFS checks prior to conversion.

Q. How do I access WSFS Online Banking?

A. You can access WSFS Online Banking by visiting wsfsbank.com/login.

Unless notified otherwise, you will use the same username as your BMT Online Banking, typed in all lowercase. Your temporary password is “wsfs” and the last four digits of your social security number. Example: wsfs0000.

Q. Will I have to re-establish my bill payees?

A. No. The payees were converted over for you.

Q. Did the timing of online bill payment change from BMT's bill pay service?

A. The timing of when the funds will be taken out of your account to cover bill payments did change. The funds to cover bills paid via check is taken out five business days before payment is due. The funds to cover bills paid via ACH is taken out three business days before the payment is due.

Q. Where can I download the WSFS Mobile Banking App?

A. Once you have successfully logged in Online Banking, you can download and begin to use the WSFS Mobile Banking App. Click here to download on the App Store or here for Google Play.

Q. How do I access WSFS Telephone Banking?

A. For Telephone Banking call 1.888.WSFSBANK. You will need your account number or debit card number. Your PIN will be set up to be the last four digits of your Social Security number.