An Update from our CEO, Rodger LevensonPublished: 3/17/2020
To our Customers,
We Stand Ready to Serve You!
We know the COVID-19 situation is top of mind for all of us. We are reaching out to assure you we stand ready to serve. We have initiated our business continuity plans and are in contact with Federal, State and Local agencies including the CDC, and are reinforcing best health practices and universal precautions in offices and banking locations.
Our Associates’ health, wellbeing and safety is our top priority. As we do our best on behalf of our Associates, by extension, we are also caring for our Customers and our communities. To reduce the spread of the virus, and to do our part to encourage social distancing, we will be offering banking service at our 72 drive-thru banking locations, beginning March 17th through March 29th. We are committed to doing our part to keep our communities healthy as we continue to support your everyday banking needs.
To find those locations convenient for you, please click here. Also, please be reminded that we have 473 ATMs throughout our market, including those at our 91 banking offices.
We understand you may have important transactions that you’d like to do at one of our banking offices. We can help you by scheduling appointments for loan closings, accessing your safe deposit box, or other pressing situations. Please call our local Contact Center from 7:00AM – 7:00PM Monday – Friday or 9:00AM – 3:00PM on Saturday and Sunday at 1-(844)-WESTAND. We stand ready to serve you.
WSFS is one of the first banks in the country to offer a new technology platform that provides the convenience of digital banking with a human touch. We have live bankers ready to serve you through myWSFS, our secure mobile application that allows Customers to communicate via text, initiate transactions, resolve issues and more. To give it a try, please download this new application from the Apple Store and Google Play Store. Select a WSFS Associate and get started today.
There are many additional services available to you online. For 24/7 access and availability, we have online banking and the WSFS mobile app so you can view transactions, check balances, deposit checks and more. You can also send and receive person-to-person payments via Zelle® in the mobile app.
We are committed to working with our Customers to reduce financial stress during this challenging and uncertain time. If you have been impacted by the coronavirus and need additional assistance related to your account, please contact us and let us know.
We are open for business and our more than 1,800 Associates stand ready to serve you! We are closely monitoring the situation and will continue to update wsfsbank.com with important information.
We’re in this together; please stay healthy and safe.
Chairman, President & CEO